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Open Jobs at GreatAuPair

GreatAuPair is known worldwide for its commitment to quality service and dedication to its customers. GreatAuPair has become the world's largest, most-trusted online Au Pair & Nanny Agency by setting the standards for excellence in customer service, design, technology and marketing.

Submit your resume directly for a position of interest.

Application Development

SQL Developer Click for details and apply >

GreatAuPair is seeking a professional SQL developer who will be responsible for the design, development, and support of multiple MS SQL databases and servers, ensuring their stability, reliability, and performance. Your primary focus will be working with other database and application developers to assist with data migration, development, maintenance and performance tuning efforts for all business units. Collaborate with other developers to establish best practices and optimize SQL statements as necessary. Efficiently resolve database usage issues, provide solutions and advice to prevent such problems in the future. You must be an active listener and an excellent communicator with a point of view and the experience to back it up.

GreatAuPair is a global online international job matching service, designated by the US Department of State as a sponsor of the US Au Pair program.

GreatAuPair is recognized as one of the Top 15 Remote Employers. Join our team or share this with someone you know who might be interested.

ColdFusion Application Developer Click for details and apply >

The GreatAuPair development team operates in a streamlined, process-oriented environment that is growing to meet current and future business needs. You will provide technical solutions to existing internal and external websites, address known issues, troubleshoot and make code changes. We are looking for an organized, thoughtful, intelligent, highly motivated individual who enjoys digging into issues and developing solutions within a team environment.

This is an independent contractor, work-from-home position, with long-term growth potential for the right candidate.

GreatAuPair is the leading online international job matching service, designated by the US Department of State as a sponsor of the US Au Pair program.

GreatAuPair is recognized as one of the Top 15 Remote Employers. Join our team or share this with someone you know who might be interested.

Sr. Front-End UX/UI Designer/Developer Click for details and apply >

Sr. Front-End UX/UI Designer/Developer with a solid foundation in design and UX/UI who enjoys taking the lead and working with an inspiring team who will push you to deliver the very best in elegantly simple pages with complex validation and logic using standards-based HTML5, CSS3, JavaScript, Angular and jQuery for dynamic web applications.

This position is focused on front-end UX/UI design and integration. You'll need to be well versed in responsive CSS/HTML/JavaScript webpage design and implementation across all modern browsers. Our development team will handle all the JQuery/Angular/CF/SQL integration but you'll need to be familiar with the design and UI side of dynamic web apps.

Marketing & Sales

Program Advisor (Inside Sales Rep) Click for details and apply >

Synopsis

If you’re a proven outside sales champion with excellent customer service skills who appreciates the art of building relationships by listening and relating to customers' needs while thriving in a remote team environment, then this role may be for you. As a Program Advisor, you must have a genuinely warm and polite demeanor, a positive outlook, be professional and articulate in your verbal and written communications, and efficient in your actions. You must be able to handle many tasks at once and be independently motivated while collaborating with coworkers from multiple departments.

The Role

The Program Advisor role is an essential part of GreatAuPair’s excellent customer service. The Program Advisor serves as the first point of contact for new customers and is therefore the most important outward-facing representation of GreatAuPair. The Program Advisor is responsible for making outbound calls to families and answering incoming phone calls and emails, to understand the customers’ needs and to represent the value of the GreatAuPair J-1 Au Pair Program. Your goals will be to help recruit host families, guide them through completing their application with ease and confidence, and then support them in finding the best au pair match from our pool of qualified au pair candidates.

The successful candidate could be characterized as a confident, quick learner with superior communication skills and a commitment to quality customer service that is second to none. You are a smart professional who is capable of helping host families understand the value and benefits of the au pair program. You have superior organization and time management skills that help you to juggle competing priorities and customer needs. Your entrepreneurial spirit creates a “can-do” attitude and your ability to think outside of the box will allow you to bring forward new ideas to enhance your department. You have a minimum of 4 years of similar experience, and solid knowledge of Microsoft Office applications, Google Docs, database systems; Internet and social media tools.

The Program Advisor reports to the Director of Operations and is responsible for converting leads into customers to meet monthly sales goals for host family recruitment.

Compensation

Competitive base + commission.
Position will be contract to permanent after a successful three-month trial.

Operations

GreatAuPair Representative Click for details and apply >

Flexible, contractor position based outside of the United States! Apply below.

GreatAuPair is a full-service au pair agency that provides affordable live-in childcare to American families through carefully screened international au pairs. The US Department of State has designated GreatAuPair as a sponsor of the Au Pair Program, which means we’re able to bring au pairs into the US on a J-1 visa after thorough screening and evaluation.

We are seeking open-minded GreatAuPair Representatives with an appreciation for cultural exchange and a passion for excellence. Ideal candidates will be excellent communicators in English and the local languages spoken in their region. Candidates must be able to recognize and assess personal traits, qualities and key factors as needed to evaluate au pairs for quality childcare.

As a GreatAuPair Representative, you will be working closely with applicant au pairs to conduct an in-person interview in order to assess their maturity, experience and suitability to work as an au pair in the USA. You will also evaluate their English language skills, verify their references and other information as needed. Once the au pair is accepted into the program, you will maintain regular contact to assist her in preparing for her departure and obtaining her J-1 visa.

This is the perfect position for candidates who have previous experience working as an au pair in the USA, people with extensive cultural exchange experience, or for Americans living abroad. GreatAuPair offers generous compensation for each au pair you support who departs to the United States.

We will provide you with the necessary training and guidelines to ensure your success. As such we are looking for GreatAuPair Representatives who can commit to this position for a minimum of one year in either a part-time or full-time capacity. This is an independent contractor position based outside the United States.

Local Childcare Coordinator - California Click for details and apply >

Flexible, work from home opportunity!

GreatAuPair is a full-service au pair agency designated by the Department of State, which provides affordable live-in childcare to American families through carefully screened international au pairs since 2001. We are hiring a Local Childcare Coordinator to work with host families and au pairs in the local market. This position affords schedule flexibility and growth opportunity.

As a Local Childcare Coordinator in your community, you are an integral member of our team. You will be working closely with host families and au pairs to provide program support, as well as reaching out to your community to market and grow the program. This position is perfect for an individual passionate about cultural exchange and positive impact. Our Local Childcare Coordinators help change the lives of families and exchange visitors for the better. You must enjoy bringing people of different backgrounds together and possess a high EQ.

Au Pair Services Coordinator Click for details and apply >

Synopsis

If you’re a proven recruiter with excellent customer-service skills who appreciates the art of building relationships by listening and relating to customers’ needs while thriving in a work-from-home environment, then this role may be for you. As an Au Pair Services Coordinator, you must have a genuinely warm and polite demeanor, a positive outlook, be professional, articulate in your speech, and efficient in your actions. This is a fast-paced, work-from-home, detail-oriented opportunity with all aspects of the position being managed virtually. You must be able to handle several tasks at once and be independently motivated while collaborating with co-workers within multiple departments.

The Role

The Au Pair Services Coordinator is an essential part of GreatAuPair’s excellent customer service team. The Au Pair Services Coordinator serves as the first point of contact for prospective au-pair candidates and is, therefore, the most important outward-facing representation of GreatAuPair. The Au Pair Services Coordinator is responsible for daily phone, Skype, and email communication with current and potential au pairs, as well as Sending Agents. The position requires detailed screening of au pair applications and outreach efforts to possible candidates to increase overall recruitment. Your goal will be to help au pairs quickly complete their application with ease and confidence. You will also directly interface with GreatAuPair Sending Agents all over the world. The Au Pair Services Coordinator and GreatAuPair Sending Agents will combine efforts to generate interest in the program, attract highly qualified candidates, and contribute knowledge and support to the overall GreatAuPair USA operation.

The successful candidate could be characterized as a confident, quick learner with superior communication skills and a commitment to quality customer service that is second to none. You are a smart professional who is capable of helping au pairs understand the value and benefits of the au pair program. You have superior organization and time management skills that help you to juggle competing priorities and customer needs. Your entrepreneurial spirit creates a “can-do” attitude and your ability to think outside of the box will allow you to bring forward new ideas to enhance your department. You have a minimum of 4 years of similar experience, a willingness to engage with Sending Agents, a solid knowledge of Microsoft Office and Google applications, database systems, Internet, and social media tools.

Compensation

Competive compensation package. Position will be contract to permanent after successful three-month trial.

Local Childcare Coordinator Click for details and apply >

Flexible, work from home opportunity!

GreatAuPair is a full-service au pair agency that has been providing affordable live-in childcare to American families through carefully screened international au pairs since 2001. GreatAuPair is designated by the US Department of State, an honor bestowed to only a handful of agencies.

GreatAuPair is looking for Local Childcare Coordinators to develop new host families while supporting the host families and au pairs in your area. This is a part-time independent contractor position that offers unlimited growth through independent sales opportunities. On average, our Local Childcare Coordinators work 15 hours per month. However, through independent sales, you determine your growth potential where you could work up to 30 hours per week.

As a Local Childcare Coordinator in your community, you are an important member of our team. You will be working closely with host families and au pairs to provide program support as well as reaching out in your community to market and grow the program. This is the perfect position for individuals who have a passion for cultural exchange and a desire to make a positive impact on the lives of families and exchange visitors. GreatAuPair offers a competitive compensation plan (based on the actual number of host families you develop and serve) along with a generous program discount for Local Childcare Coordinators who desire to host their own au pair. You will have the benefit of GreatAuPair’s marketing resources and website with thousands of host families to help build your market.

Regional Manager Click for details and apply >

If you’re a proven leader who appreciates cultural differences, and you can gracefully resolve escalated customer service issues while thriving in a work-from-home environment, then this role may be for you. As Regional Manager, you must be able to think quickly on your feet, multitask, be comfortable with crisis management, and provide your team with guidance, professional development, support, the tools and ongoing training needed to be successful in their jobs.

The Role

The Regional Manager role is an essential part of GreatAuPair’s excellent customer service. The Regional Manager is responsible for the supervision, ongoing training and development of Local Childcare Coordinators who directly support au pairs and host families in their communities to enjoy a yearlong cultural exchange and childcare program.

The Regional Manager reports to the Vice President of Program Operations and is responsible for meeting regional goals for host family recruitment, monthly placements and area expansion, ensuring regional compliance with the Department of State J1 visitor program regulations, timely resolution of escalated host family/au pair/staff issues, hiring strategies, contract management, budgets, regional payroll, and cultural event planning.

The successful candidate could be characterized as a quick learner with superior communication skills and a commitment to quality customer service that is second to none. You are a diplomatic and solution-oriented problem solver who is capable of helping program participants make the most of their experiences. You have superior organization and time management skills that help you to juggle competing priorities and customer needs. Your entrepreneurial spirit and ability to think outside of the box will allow you to bring forward new ideas to enhance your region and the organization as a whole. You take pride and ownership over your region and are motivated to reach annual performance targets in sales and customer service. Adherence to State Department regulations remains your top priority as you ensure that the area you supervise is 100% compliant. You are cost conscious and look for ways to be fiscally responsible while ensuring excellent customer service. You have a minimum of 5 years of management experience, a solid knowledge of Microsoft Office applications, database systems, Internet and social media tools.

Director of Operations Click for details and apply >

Position Summary
GreatAuPair is seeking a dynamic leader with significant operational Au Pair Program experience to serve as Director of Operations.

If you’re a proven leader who brings out the best in others and appreciates cultural differences, then this role may be for you. As the Director of Operations, you will focus on operational efficiency, sales, employee development, crisis management, and the overall improvement of program delivery. You will provide your team with the tools, guidance, professional development, support, and ongoing training needed to be successful in their jobs. This position is an exciting work-from-home opportunity.

When you join GreatAuPairUSA, you join a culture of purpose and belonging – where your work matters. You will have a direct impact on thousands of people around the world.

You are cost-conscious and you look for ways to be fiscally responsible while ensuring operational excellence. You have a minimum of 5 years of management experience. You’re sharp yet humble and you have an appreciation for technology, and a solid knowledge of Microsoft Office applications, database systems, the Internet, and social media tools.

This is a pivotal leadership role aimed at enhancing GreatAuPair’s growth trajectory. You will identify new opportunities for value and process improvement. As the Director of Operations, you will be accountable for developing strategies that yield sustainable outcomes across departments under your management. You will be responsible for the day-to-day operations and growth of the company’s full-service Au Pair Program.

A key aspect of the role will be to provide strategic leadership within the organization while providing guidance to staff and holding them accountable for defined KPIs. The Director of Operations will be responsible for the day-to-day operations of the au pair program, including the field staff, sales staff, host family services, au pair services, international representatives, partners, and DOS compliance, as well as the program’s profitability.

The Director of Operations reports to the Senior Vice President.

Goals

  • Effectively manage GreatAuPair’s designated J-1 au pair program by achieving annual financial and profitability objectives, recruitment targets, and quality goals
  • Ensure the ongoing status as a designated sponsor of the au pair program.
  • Provide the largest pool of high-quality au pair candidates worldwide.
  • Provide the best quality of service in the au pair industry.
  • Increase customer satisfaction and success rates of au pair/host family matches.
  • Provide a culturally rich and rewarding experience for au pairs and host families.
  • Successfully expand the organization into new lines of business.
  • Provide positive organizational leadership demonstrating professionalism, teamwork, and vision.
Salary
GreatAuPair is offering this remote position with an annual salary range of $75K-$80K for candidates living in any US state other than CA or NY where the salary range is $80K – $95K plus a performance-based bonus.

Benefits
GreatAuPair provides health, dental, and vision benefits. Plan details may be obtained from the plan administrator.

Paid Time Off and Company Holidays
Two weeks of paid time off (PTO) per year plus 7 company holidays:
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day +1
  • Christmas Day
About GreatAuPair
GreatAuPair was founded in 2001 on the principle that increased awareness leads to greater harmony and balance in one’s life and between nations. The purpose of GreatAuPair is to increase mutual understanding among people of all nations through intercultural living, education, work, and travel experiences. The Au Pair Program provides the ideal opportunity to expand awareness and acceptance between cultures and nations.

GreatAuPair is a global online international job matching service, designated by the US Department of State as a sponsor of the US Au Pair program.

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