Contact Us
If you have a question, the links on this page will most likely help you. If not, be sure to check our
Support Center for additional help. You may also contact us by Skype, phone or email, below.
- Lost or forgotten password? Get Password
- Sign in or email problems? Sign in help
- Learn about scams and fraud in our Security Center
- Learn how we prevent spam and protect your Privacy
- Learn more About Us
- Find answers in our FAQs
- Post complaints in our Complaint Section
How to contact us
We're always eager to get your feedback and suggestions. If you need help with anything on the website, enter a support reqeust below, or from any page, click "Give Feedback" in the bottom-right corner.
The best way to contact us is through our support ticketing system, below or the "Give Feedback" button, as we answer emails seven days a week. Phone support is available Monday through Friday. Any correspondence with the GreatAuPair office must include your name, phone number, email address, and if available, your Locator number.
If you've not been able to find the answer on our site through the resources above, and you have an urgent matter that can't be handled via email, you may reach our knowledgeable support staff at GreatAuPair via Skype, phone, fax or regular mail, as follows:
| Skype |
|
| Address |
12600 Hill Country Blvd Suite R-275 Austin, TX 78738 |
| Phone |
800-935-6303 +1-512-360-0499 |
| Fax | 800-935-0683 |