GreatAuPair - Where care providers and families click™. Child Care Jobs & Caregivers: Nanny, Babysitter, Au Pair, Pet Sitter, Housekeeping, Tutor, Personal Assistant and Senior Care.

Contact Us

If you have a question, the links on this page will most likely help you. If not, be sure to check our
Support Center for additional help. You may also contact us by Skype, phone or email, below.

How to contact us

We're always eager to get your feedback and suggestions. If you need help with anything on the website, enter a support reqeust below, or from any page, click "Give Feedback" in the bottom-right corner.

The best way to contact us is through our support ticketing system, below or the "Give Feedback" button, as we answer emails seven days a week. Phone support is available Monday through Friday. Any correspondence with the GreatAuPair office must include your name, phone number, email address, and if available, your Locator number.

Click to create a GreatAuPair Support Ticket Request Support

If you've not been able to find the answer on our site through the resources above, and you have an urgent matter that can't be handled via email, you may reach our knowledgeable support staff at GreatAuPair via Skype, phone, fax or regular mail, as follows:

Address 12600 Hill Country Blvd
Suite R-275
Austin, TX 78738
Phone 800-935-6303
Fax 800-935-0683