| Frequently Asked Questions |
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| 1. US Au Pair Program Requirements |
| 2. Au Pair definition - What is an AuPair? |
| 3. How do I contact the Au Pairs, Nannies, Babysitters, Pet Sitters, Personal Assistants, Tutors and other care providers? |
| 4. How do I contact the families? |
| 5. Why can't I sign in? |
| 6. J-1 Visa Cost and Process for US Families |
| 7. Au Pair & Nanny Salary:
How much should I pay? |
| 8. Avoid Email Problems |
| 9. What is a Service Token? |
| 10. Background Checks & Pre-Screening |
| 11. Au Pair & Nanny Differences |
| 12. Tax Deductions for Child Care |
| 13. As an Au Pair, what are my costs to get a J-1 Visa? |
| 14. US Au Pair Program Requirements for Family |
| 15. US Au Pair Program Requirements for Au Pair |
| 16. Au Pair Age Requirements - Am I too old? |
| 17. How do I register? |
| 18. Can I search without registering? |
| 19. Why are some inappropriate au pair or nanny photos not removed? |
| 20. As a Paid Member, how do I contact the families? |
| 21. As a Paid Member, how do I contact the Au Pairs & Nannies? |
| 22. How do I search for AuPairs, Nannies or families? |
| 23. What do I do if I have lost or forgotten my password? |
| 24. How come my email doesn't reach some of the Au Pairs or Nannies? |
| 25. How do I refresh my account? |
| 26. Email Validation |
| 27. How do I add my aupair photos to my profile? |
| 28. How do I add family photos to my profile? |
| 29. What is a Locator Number? |
| 30. What does it mean to be a Guest? |
| 31. Au Pair Search by Language |
| 32. Au Pair Search by Nationality |
| 33. Au Pair Search by Country |
| 34. What is a Paid Member? |
| 35. How to pay via PayPal |
| 36. How to pay via Western Union |
| 37. How do I subscribe for a paid membership? |
| 38. How do I change my password? |
| 39. How do I change my email address once I've registered? |
| 40. Cookies Help |
| 41. What is FastMatch? |
| 42. Security Questions |
| 43. Visa Information |
| 44. What is My Hot List? |
| 45. Do I need to have pictures in my profile? |
| 46. I am having trouble loading my pictures, what do I do? |
| 47. What if I don't have electronic images or a scanner? |
| 48. How do I sign in? |
| 49. Where do I get my Password? |
| 50. Do I need to sign out? |
| 51. What are my options for payment? |
| 52. What if I don't have a credit card? |
| 53. How do I know it's safe to use my credit card on GreatAupair? |
| 54. As a member, do I need to sign in differently? |
| 55. Why does it say, "sign in" at the top of the page? |
| 56. Why does it say, "sign out" at the top of the page? |
| 57. How do I modify my profile? |
| 58. How do I change my preferences for receiving FastMatch emails? |
| 59. How do I change my preferences for receiving Hot List emails? |
| 60. How do I cancel my account and delete all my files? |
| 61. How do I view the profiles I've added to My Hot List? |
| 62. Can I see who has added me to their Hot List? |
| 63. How do I delete profiles from My Hot List? |
| 64. How do I hide and un-hide profiles in My Hot List? |
| 65. How do I navigate the site? |
| 66. What is FastFind and how do I use it? |
| 67. What is Advanced Search and how do I use it? |
| 68. How do I get help? |
| 69. Can I get a new Locator number? |
| 70. Can I deactivate my profile? |
| 71. How do I re-activate my profile? |
| 72. Why has my account been deactivated? |
| 73. Au Pair Scam Warning & Fraud |
