Professional Experience & Key Responsibilities

Administrative Officer – L&T Intercontinental Link Education Consultancy (2020–Present)

Managed client communications via email, chat, and virtual briefings, ensuring timely and professional responses.

Handled sensitive client databases and maintained accurate records of visa applications and documentation.

Lodged student and tourist visa applications, achieving a 100% approval rate for Finnish student visas in 2025.

Navigated government portals to track immigration updates and compliance requirements.

Coordinated schedules, meetings, and deadlines in a remote work environment.

Executive Administrative Assistant – Provincial Governor’s Office (Jan–Jun 2019)

Oversaw executive schedules and coordinated meetings with government officials.

Drafted and managed official communications while maintaining confidentiality.

Prepared and reviewed government documents for administrator approval.

Provided high-level administrative support to ensure smooth daily operations.

Reservations Sales Agent – Sojourn Travel Specialists (2012–2013)

Processed travel reservations, promotions, and customer inquiries.

Resolved client complaints with professionalism and efficiency.

Strengthened client relationships through excellent service and follow-up.

Certifications & Training

Licensed Professional Teacher – Mindanao State University – Iligan Institute of Technology (MSU-IIT)

Degree Awarded with Honor – BSED General Science

Advanced Microsoft Excel Training – Microsoft 365 Suite

Digital Operations Tools – DocuSign, Notion, Trello

Generative AI Familiarity – ChatGPT, Google Gemini

Professional Communication Tools – Google Workspace & Microsoft 365