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Your best Personal Assistant to help you succeed.
- 36-year old female
- Filipino
- Living in Philippines
- Has a passport for Philippines
- Has no visa
Personal
- 10+ Years of paid experience
- 11 or less years of education
- Valid driver's license
- References available
Qualifications
Contact Mylene E.
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Introduction
A customer service professional with a genuine desire and passion to help others succeed is seeking new challenges and opportunities to enhance my wide-range skills from over 15 years of working experience primarily focused on customer service and administrative tasks. I have acquired skills, know-how, and techniques that are more than enough, not just to communicate fluently and effectively but to be on top of every task.
I've been in the customer service industry since 2008 and have worked for Directory Assistance, a Senior Collections Associate for Sprint, and currently a customer advisor for a big healthcare insurance provider in the US.
The following are the services I have provided to previous online clients as a virtual assistant since 2015.
CUSTOMER SERVICE
?????:Zendesk, Freshdesk, Help Scout, ReAmaze, Missive, Intercom,
• Clients and Customers Liaison
• management
E-COMMERCE & DROPSHIPPING FULFILMENT
?????: Shopify, Oberlo, Xporter, Massfulfill, Aliexpress, Stripe, Aftership, Shipstation
• Store Creation
• Product Research
• Product Import
• Product Categorization
• Order Fulfillment (Xporter-Massfulfill-Dropified-Aliexpress)
• Processing cancellations, returns, replacements, and refunds
• Managing chargebacks
• Suppliers and logistics liaison
CREDIT REPAIR
?????: Equifax, Experian, TransUnion, FTC, CFPB, Credit Repair Cloud, Client Dispute Manager, Machine, Acuity, IdentityIQ, Jotform, LettrStream
• Read and Analyze Credit Reports
• Updating Clients Info | Admin Tasks
• Dispute Processing and uploading letters
• Submitting complaints to FTC and CFPB
REAL ESTATE
• Admin Tasks
• Lead Generation
• Cold Calling/Telemarketing
SOCIAL MEDIA MANAGEMENT
• Creating Ad Creatives using Canva
• Editing Videos using VN, CapCut, InVideo
• Reviewing transcripts and repurposing long videos into snippets
PROJECT MANAGEMENT
?????: Asana, Trello, l, Active Campaign, GreenRope, Notion, Infusionsoft/Keap, Pipedrive, Teamviewer
FILES MANAGEMENT
?????:
Hire me, and I assure you that I will go above and beyond to be the best personal assistant you'll ever have.
I've been in the customer service industry since 2008 and have worked for Directory Assistance, a Senior Collections Associate for Sprint, and currently a customer advisor for a big healthcare insurance provider in the US.
The following are the services I have provided to previous online clients as a virtual assistant since 2015.
CUSTOMER SERVICE
?????:Zendesk, Freshdesk, Help Scout, ReAmaze, Missive, Intercom,
• Clients and Customers Liaison
• management
E-COMMERCE & DROPSHIPPING FULFILMENT
?????: Shopify, Oberlo, Xporter, Massfulfill, Aliexpress, Stripe, Aftership, Shipstation
• Store Creation
• Product Research
• Product Import
• Product Categorization
• Order Fulfillment (Xporter-Massfulfill-Dropified-Aliexpress)
• Processing cancellations, returns, replacements, and refunds
• Managing chargebacks
• Suppliers and logistics liaison
CREDIT REPAIR
?????: Equifax, Experian, TransUnion, FTC, CFPB, Credit Repair Cloud, Client Dispute Manager, Machine, Acuity, IdentityIQ, Jotform, LettrStream
• Read and Analyze Credit Reports
• Updating Clients Info | Admin Tasks
• Dispute Processing and uploading letters
• Submitting complaints to FTC and CFPB
REAL ESTATE
• Admin Tasks
• Lead Generation
• Cold Calling/Telemarketing
SOCIAL MEDIA MANAGEMENT
• Creating Ad Creatives using Canva
• Editing Videos using VN, CapCut, InVideo
• Reviewing transcripts and repurposing long videos into snippets
PROJECT MANAGEMENT
?????: Asana, Trello, l, Active Campaign, GreenRope, Notion, Infusionsoft/Keap, Pipedrive, Teamviewer
FILES MANAGEMENT
?????:
Hire me, and I assure you that I will go above and beyond to be the best personal assistant you'll ever have.
Personal Assistant Experience
| I have 10 years paid experience with the following | ||
|---|---|---|
| Shopping & Errands | Transportation | Event/Travel Planning |
| Kitchen Assistance | Pet Care | Administrative Support |
| Vacation Assistance | Light Housekeeping | Photo Editing |
Software & Technical Proficiency
| Just learning 1 | Knows the basics 2 | About average 3 | Better than most 4 | Expert 5 | |
|---|---|---|---|---|---|
| Microsoft PowerPoint | |||||
| HTML | |||||
| Internet | |||||
| Photoshop | |||||
| Blog software | |||||
| Microsoft Excel | |||||
| Web design software | |||||
| QuickBooks | |||||
| Microsoft Word |
1 = Just Learning, 2 = Knows the basics, 3 = About average, 4 = Better than most, 5 = Expert
I can type 60 words per minute using a QWERTY keyboard.
Availability
| SUN | MON | TUE | WED | THU | FRI | SAT | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
- Available Apr 2024 - May 2024
- Seeking Full-time, Live In/Out
- Negotiable/wk
- Last logged in 27 Jan 2024
- Member since 12 Mar 2023
- Lifestyle
- Excellent health
- Non-smoker
- None - I eat everything
- Catholic
- Has tattoo(s)
- No piercings
- Languages
- English
Match Preferences
- Will not work for smokers
- Willing to travel worldwide for work
- Preferred Countries:
- - Canada
- - Germany
- - United Kingdom
- - United States
- Preferred Cities:
- - Ottawa
- - London
- - Manhattan
- Preferred Nationalities:
- None
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