I am Alvaro, a dedicated professional from Guatemala City, with a rich background in customer service and an exceptional ability to manage complex tasks with efficiency. With a proven track record as a Customer Service Agent at Allied Global, where I concluded my role in August 2023, I have demonstrated expertise in addressing customer needs and fostering positive experiences.

My educational foundation includes specialized Call Center Training at INTECAP and a Certified Accountant qualification from Monte Carmelo School. My technical proficiency spans across Microsoft Office Suite, with basic knowledge of programming languages like Java, HTML, CSS, and Arduino, as well as familiarity with graphic design through Photoshop.

My skill set extends beyond technicalities, encompassing strong communication skills in English and Spanish, complemented by my rapid acquisition of French, achieving an A2-B1 level within an impressive two-month timeframe, dedicating approximately 13 hours per day to my studies. This linguistic agility equips me to navigate diverse environments and coordinate with international contacts with ease.

As a personal assistant, I bring forward my ability to work effectively under pressure, meet goals, and my proficiency in the Windows operating system and its software. My adaptability and problem-solving capabilities ensure smooth operation in dynamic settings. Furthermore, my passion for continuous learning and personal growth, evidenced by my commitment to learning French, signals my readiness to take on new challenges and excel in them.

I am ready to leverage my experience, skills, and passion for learning to provide top-tier assistance in a personal assistant role, where attention to detail, organizational acumen, and proactive management are key to success.