WORK EXPERIENCE

Director of Operations - Real Estate Admin, Mike & Marta Team at COMPASS, Inc.
2021-2023 Top Teams by the Wall Street Journal at the #1 Brokerage in the U.S.
2021- Present | Remote/Brooklyn, NY
- Implemented a new operations procedure, creating efficient transactions and improved customer satisfaction after business analysis and research
- Collaborates with executive-level management in the development of performance goals, strategy, and long-term operational plans
- Tracks and communicates finances, incoming and paid commissions, budgets, and projects
- Drafts memos, presentations, and board application packages including NYS-regulated forms, leases, and contracts in a time-sensitive, fast-paced environment
- Provides masterful organization, communications, and leadership on behalf of executives

Executive Assistant to CEO, R. Seelaus Co.
Certified Women-Owned, Full-Service Investment and Asset Management Firm
Feb 2022 - July 2022 | Chatham, NJ
- Worked with the CEO, CFO, and COO under the guidelines and regulations of SEC and FINRA, maintaining a strict compliance calendar while researching and solving regulatory issues
- Supported CHRO by maintaining employee records including ADP, benefits, onboarding, expense reports, and terminations
- Collaborated with the VP of Operations to complete license renewals in multiple states, annual business certifications, and compiled paperwork for 2022 tax filing

Executive Assistant, Team Wilding Woods at COMPASS, Inc.
Women-Led Luxury Real Estate Team of Top 1% R.E. Agents Nationwide
Aug 2020 - Feb 2022 | Remote/Brooklyn, NY
- Created and implemented remote administrative operations for a team of five active agents
- Maintained pandemic documentation under new rules & regulations set by REBNY and NYS
- Achieved 100% occupancy of a newly developed luxury rental building in less than 12 months

Office Manager, COMPASS, Inc.
Founded in 2012 as a Tech Startup, now the #1 Real Estate “Tech” Brokerage in the U.S.
May 2018 - Aug 2020 | Brooklyn, NY
- Executive Assistant to the Senior Managing Director, providing support to multiple departments throughout the region, including Sales, Marketing, Strategic Growth and Agent Experience
- Regional facilities assistant maintaining 6 locations with an in-office population of 1,000
- Participated in the reorganization of the facilities department, including budget research and the creation of an employee handbook and guide
- Drove company culture by providing world-class service on-site and virtually, leading to 100% agent retention during tenure at the Park Slope office location



SKILLS
Office Administration
Executive Support
Client Relations
Team Leadership
Real Estate/Finance
Facilities Management
Event Planning
Marketing
Tech Savvy

TOOLS/SOFTWARE
Mac and PC Proficient
Google Suite
Microsoft Suite
Adobe Acrobat
ADP
Concur
DialPad
DocuSign
Mailchimp
Slack
Social Media
Squarespace
TransactionDesk
WordPress
Zendesk
Zoom

EDUCATION
East Carolina University
B.S. Real Estate Studies
& Business Comms, 2015

OTHER EXPERIENCE
Senior Office Manager
Albertson Realty, 2016
Front Desk Manager
Greenporter Hotel, 2015

INTERESTS
Interior Design
Fashion
Cooking