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Complaint Against Thiago, Brazilian Nanny

Search all aupairs, nannies, host families, and agencies to avoid scams and potientially abusive or illegal situations. If you have ever had a bad au apair or nanny experience and you want to warn others, you can post it here for free.

GreatAupair does not investigate, arbitrate or endorse any posting made in this public forum. All statements are the personal claims of the Author. Authors agree to indemnify and hold harmless GreatAupair, InteliMark Enterprises and its management for any claims arising out of any content or statement represented herein. Note that Section 230 of the Communications Decency Act and the Digital Millennium Copyright Act (DMCA) protect and immunize web site operators from liability for postings from third parties. See Schneider v. Amazon.com. You must agree to our Terms of Service before you can sign in and post complaints. Complaint submissions are manually reviewed, and if approved, will be posted within 5 business days upon which time you will be notified by email. Please submit only factual complaints based on personal experience, as GreatAuPair will attempt to screen out complaints of a harassing or defamatory nature.

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Complaint   >> Posted: Jun 18 '07 by Shari in Minnesota, United States
Please note that this aupair is an illegal alien After he had suddenly stated he no longer wanted to be in our house, he promised to stay until the arrival of our new au pair. He walked out of my household without warning on a Sunday morning in September 2006. Thiago has a contract with Au Pair Foundation. He did not meet terms of their contract. Thiago needed to stay with us until new au pair arrived (per his agreement)and to go to a family contracted with the Au Pair Foundation. When Thiago didn't show up by midnight, I checked his room. The door was locked, so I had to unlock it. Inside, all his things were gone and he left a note saying that he had returned to Brazil. I immediately called the agency. They had no idea he was leaving. The Monday after he left, the receipt for a ticket to Denver, Co came in the mail.

Of most important note is that this sudden urge to change families and leave our household came after my son's father came by unexpectedly and found Thiago psychologically abusing my special needs child. Thiago knew my son was a special needs child and we had discussed his condition in detail with Thiago before his arrival. Thiago was also included in all therapy sessions and shown how to take care of my special needs son. Thiago left before I found out about his treatment of my son. It has taken a lot of extra effort and therapy to help my son due to the treatment of Thiago. I was helping a friend with the Great AuPair Site when I found his posting for a new position. For your family's sake and the safety of your children, please think twice before even considering Thiago as a nanny candidate.


Comment   >> Posted: Jun 29 '07 by Thiago in Ohio, United States
Just to start I am not illegal. Second dont come here play the good person.
The real story is...i came through this agency that when i was in my country said that they were going to support me in everything i need, now you ask: Did they do something when i need help?! of course not. And yes i left Mattsen's house, but i am not the bad guy in this story. Yes before i come she told me he was ADHD and some more things i cant remember right now. But she did not say she can not control her own son that she leaves him to do whatever he wants to do. Like calling her "BITCH" or telling her "FUCK YOU" and he was just a 10 y/o kid imagine when he gets older. She also didnt say anything about him trying to spank me or accusing me about stealing his stuffs just because he couldnt find them. And that was it. I've been there for 4 months and he had called me a bunch of names and saying i was stealing his things, but like she was saying its just because he couldnt find them, give me a break. You dont teach ur son how to respect people. You cant control him and you expect people to do it for you and when they cant they are the wrong ones?! I'm sorry. So i am really the bad person in this story, cause i couldnt control him like she also cant.
A week before i leave we had an argument, me and the boy, and his father was there he did not come by unexpectedly and found me psychologically abusing her "special needs child", the way she talks its like the kid is an angel, anyway...he was already in the house and the kid was doing his homework and after that he started saying i got his phone cause he couldnt find and i said i didnt know where it was. She gave me a phone why should i get his?! it does not make sense to me. But he was pretty sure i did, so i said if he was going to do that all the time like he was already doing i was calling my lcc, that she knew everything, cause i always told her everything, and leaving the house with her. They didnt like because i said i was leaving if he wasnt respecting me. That is why she is saying i "psychologically abused her special needs child". When she got home from work we told her what happened and she told me that she was pretty sure he was going to do that again and if i want to leave beacuse of it it was better to leave now. And in the other day she came to talk saying my lcc called her the night before and said i was going to leave the house to another family. And it was not what i was going to do. I was all the time talking to her and saying i wanna leave and being honest, cause her job is guide me. I was the ONLY au pair from that agency in the whole state. And she was the previous nanny in the house i was, the hostmother asked her to be my lcc. Anyway..she said my lcc called saying that and that i had a family and i didnt and she was afraid i was gonna leave. And that she called the agency telling them and what was wrong with me. then I said it wasnt true and i wanna leave the house cause it wasnt working...being compared to the first au pair they had and everything else. I said i wasnt going to be like him cause i am not him. So we had a deal i was going to wait 2 weeks to leave...find a new family and her a new person to replace me...1 week after that no calls from the agency, ohh i forgot, the agency called me the day we talked and said i knew he was special needs and if i couldnt find a family in 2 weeks i was going home by myself, where is the agency that said they were going to help me?! They forgot i also paid to come it was not just the family paying, i paid too. So 1 week after asking for the rematch no calls and we had an accident with my bathroom, her son blew up my toilet. It was cloged. water everywhere in the basement, so we were cleaning and she started yelling at me like if was my fault or/and if i was a kid. so i turned around and went to my room. No wonder why her son does not know how to respect people. And the other day she told me to clean to bathroom like it was my fault, its my bathroom...carpet on the floor in the bathroom and i had to wash and dry it out. And that was it for me. After one week she is being mean to me all the time, yelling at me and i always trying to help. No way i was going to stay there. So i called my friend and asked to pick me up.
That is why i am the bad guy. Cause i left and i really did. Now you tell me, would you like your son/daughter to be treated like that if one day she/he turns out to be an au pair in another country?! I dont think so, right?! By the way....i dont believe the company sent the tickets to her house, cuz i bought it on MY COMPUTER ONLINE and lets say they did. Isnt it illegal to open other people's mail?! And the door in the room i was in her house wasnt locked like she said cause i left through the front door and the room was in the basement and the only way to lock the door it was from inside...and i am not David Copperfield.

Comment   >> Posted: Aug 21 '07 by Shari in Minnesota, United States
I was requested by Au Pair Foundation to request that whoever is interested in contacting Thiago to please "contact the US Dept of State to verify if this individual is legal to work as an au pair in the United States" before accepting this applicant for employment.
It is also important to know that Thiago has violated HIPPA laws and regulations with his comments. The "behaviors" that Thiago describes are a direct result of not following instructions by both medical personell and knowledgeable family members.

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