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I graduated from a Swiss International Management School called Les Roches, where I had the opportunity to learn all the procedures of managing and operating a hotel's housekeeping duties along with the working stages realized in different European Countries as Switzerland, Spain and Portugal at 5 stars hotels (Noga Hilton Genebra, Gran Melia Tenerife and Reid's Palace Belmond Portugal). I also managed my own cleaning company in Florida for 4 years with many satisfied clients and a commercial franchise for over 3 years. At Pandemic time I had to move to California and now to Portland due to my husband’s business and decided to sell my cleaning company. I am an International hotelier´s professional with experience of overseeing the day-to-day operations of a Hotel in order to meet high levels of service standards & guests satisfaction. Having a proven ability to create a pleasant, safe, welcoming and clean environment for my clients. Ability to ensure a professional efficient and effective supervision service. Keen to find a challenging position as a Housekeeper/Governess with a family that offers a truly unique environment to work in and the opportunity to develop both personally and professionally, where I will be able to continue to increase my work experience & develop my abilities, along with excellent career development opportunities. As a house cleaner and a Hotelier Professional I am sure that I am able to realize housekeeping duties with excellence, and if necessary, to supervise employees' duties. In addition, I am an excellent cook with ability to prepare international dishes, so I am also able to work as a personnal chef in order to prepar healthy and balanced meals to your family. KEY PROFESSIONAL SKILLS • Reliable • Guest Focused/ Customer service skills • Motivated to learn • Determined • Disciplined • Ability to work under pressure and meet tight deadlines • Adaptable / Creative • Ability to work alone or as part of a team • Good Observation and Communication skills • Good knowledge of housekeeping processes & procedures • Excellent standards of hygiene and cleanliness • Capable of working to a very high standard and on own initiative • Good at dealing with people and complaints/humble • Decision making skills
I have 10 years paid experience with the following