Au Pair, Nanny and Host-Family Complaints

Complaint Against Emily, American Au Pair

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Complaint   >> Posted: Mar 22 '16 by Monique in California, United States

Emily provided excellent care to our daughter, it is unfortunate that she left with the excuse of family illness. We provided her with everything including purchase shoes and clothes for her. We made arrangements and accommodations for her and really went out of our way to please her. She arrived to Abu Dhabi with 1 luggage and left with 3. She had not spent 1$ during her short employment. Her excuse to leave was her father was sick, she yelled in front of entire family demanding that she leave that day. Our contract didn't include emergency travel. This ticket should have been purchased by her. She said she would return so we believed her and allowed her to borrow phone till she returned. An iPhone was issued to her for her employment only. ( since she stated her phone didn't work) When she left she took belongings from our home, along with the phone. Upon her arrival to the USA she sent me a message that she is unable to return for family circumstances. We requested the items taken from our home including the phone and she never replied. Now we are finishing a compliant of theft. I don't suggest hiring her. She used us for a very short time to purchase clothes and enjoy paid traveling. She was good with our daughter but only stayed 1 month. We regretfully paid for her return ticket because she was yelling that she immediately needed to leave because of her fathers situation.. It was an excuse. Plus she stole from us.