I bring a well-rounded skill set and diverse experience across multiple roles, making me an adaptable and highly capable candidate for a personal assistant position. My background includes roles in administration, technical support, and customer service, equipping me with strong organizational, communication, and multitasking abilities.

General Clerk | January 2017 – June 2017
- Provided direct support to customers and sales representatives, managing inquiries both in-person and over the phone with professionalism and efficiency.
- Performed accurate data entry into databases and spreadsheets, ensuring paperwork (such as cash invoices) was complete and free of errors.
- Delivered excellent customer service by promptly answering phone calls, responding to emails, and addressing client concerns.
- Handled basic bookkeeping tasks, including financial recordkeeping, invoice preparation, and payment processing when needed.
- Upgraded the company’s IT infrastructure by improving hardware, software, and output systems.
- Used AutoCount accounting software to manage and process essential documents, including delivery orders, purchase orders, and invoices.

Junior Metalworker | January 2019 – June 2019
- Completed basic welding tasks under supervision, contributing to metal fabrication projects with precision and safety.
- Used grinders and tools to smooth metal edges, remove burrs, and prepare components for assembly.
- Assisted with cutting tasks using saws and plasma cutters, supporting the preparation of materials for projects.
- Operated drill presses and hand drills to make holes following blueprint specifications.
- Contributed to conveyor belt system projects by assembling and organizing components.
- Managed raw materials and finished product movement within the workshop, maintaining a well-organized workspace.

Internship at Bank HQ | October 2023 – January 2024
- Developed an in-depth understanding of banking operations within a large organization’s headquarters.
- Gained experience in interacting effectively with people across various levels of the organization.
- Successfully managed and organized ticketing services to address and resolve customer complaints efficiently.
- Provided customer service and technical support by installing, troubleshooting, and configuring PCs, printers, scanners, and other hardware.
- Installed and maintained Microsoft Windows operating systems, Microsoft applications, and McAfee/Trellix antivirus software, ensuring system security through patches and hotfixes.
- Conducted data analysis to verify and update preventive maintenance records.
- Created new PC images and provided essential support for Certificate Authority (CA) deployment and McAfee agents.