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GreatAupair

GreatAuPair is the world’s largest, most-trusted online Au Pair & Nanny Agency serving 140+ countries, with over 17,000 active Au Pairs & Nannies. Over 5,309 Au Pair & nanny jobs are available worldwide. See the testimonials




GreatAupair Services
Services for families  
Au Pair & nanny services  
Background checks
Reference checks
Immigration services
Full-service Au Pair Agency



How GreatAupair Works
Family process
Au Pair & nanny process
Fee structure
Au Pair & nanny salary
Au Pair visa programs 
Showcase your profile
Advertise with us
See our testimonials
Open Jobs at GreatAupair



  Welcome!
Please register. Or sign in if you already have an account.
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    Find Au Pair   |  Find Family   |  My Hot List   |  My Account  |   Locator  Go  |   Home    
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Frequently Asked Questions
Simply enter your subject in the search box below and click "submit" to get instant answers.
Search:  Advanced Search
 
1. Au Pair definition - What is an AuPair?
2. How do I contact the Au Pairs & Nannies?
3. How do I contact the families?
4. Why can't I sign in?
5. J-1 Visa Cost and Process for US Families
6. Au Pair & Nanny Salary: How much should I pay?
7. Avoid Email Problems
8. What is a Service Token?
9. Background Checks & Pre-Screening
10. Au Pair & Nanny Differences
11. Au Pair Premiere Program
12. Tax Deductions for Child Care
13. As an Au Pair, what are my costs to get a J-1 Visa?
14. US Au Pair Program Requirements for Family
15. US Au Pair Program Requirements for Au Pair
16. Au Pair Age Requirements - Am I too old?
17. How do I register?
18. Can I search without registering?
19. Why are some inappropriate au pair or nanny photos not removed?
20. As a Paid Member, how do I contact the families?
21. As a Paid Member, how do I contact the Au Pairs & Nannies?
22. How do I search for AuPairs, Nannies or families?
23. What do I do if I have lost or forgotten my password?
24. How do I use Chat?
25. What is Private Live Chat?
26. Is Chat Safe & Secure?
27. What’s Required to Chat?
28. How come my email doesn't reach some AuPairs?
29. How do I refresh my account?
30. Email Validation
31. How do I add my aupair photos to my profile?
32. How do I add family photos to my profile?
33. What is a Locator Number?
34. What does it mean to be a Guest?
35. Au Pair Search by Language
36. Au Pair Search by Nationality
37. Au Pair Search by Country
38. What is a Paid Member?
39. How to pay via PayPal
40. How to pay via Western Union
41. How do I become a Member?
42. How do I change my password?
43. How do I change my email address once I've registered?
44. Cookies Help
45. What is FastMatch?
46. Security Questions
47. Visa Information
48. What is My Hot List?
49. Do I need to have pictures in my profile?
50. I am having trouble loading my pictures, what do I do?
51. What if I don't have electronic images or a scanner?
52. How do I sign in?
53. Where do I get my Password?
54. Do I need to sign out?
55. What are my options for payment?
56. What if I don't have a credit card?
57. How do I know it's safe to use my credit card on GreatAupair?
58. As a member, do I need to sign in differently?
59. Why does it say, "sign in" at the top of the page?
60. Why does it say, "sign out" at the top of the page?
61. How do I modify my profile?
62. How do I change my preferences for receiving FastMatch emails?
63. How do I change my preferences for receiving Hot List emails?
64. How do I cancel my account and delete all my files?
65. How do I view the profiles I've added to My Hot List?
66. Can I see who has added me to their Hot List?
67. How do I delete profiles from My Hot List?
68. How do I hide and un-hide profiles in My Hot List?
69. How do I navigate the site?
70. What is FastFind and how do I use it?
71. What is Advanced Search and how do I use it?
72. How do I get help?
73. Can I get a new Locator number?
74. Can I deactivate my profile?
75. How do I re-activate my profile?
76. Why has my account been deactivated?
77. Au Pair Scam Warning & Fraud


Family Testimonial...
We have just found our 4th Au Pair through this site. We tried a different au pair site that was cheaper but did not find the quality we were looking for. After becoming paid members it took us only 3 days to find out perfect Au Pair after searching for weeks!
Host Family, Austin
Hessen, Germany
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10:18:05 pm Jul 23 2008 © Copyright 2001-2008 InteliMark Enterprises, LLC. All Rights Reserved.