| There are no refunds on memberships or services as they are delivered upon payment. Background and reference checks are initiated immediately upon service token redemption. Completed reports are not refundable. In the event a token is redeemed for a candidate who fails to complete the online release form, the token may be un-redeemed and used for another candidate. Requests for refunds on redeemed service tokens will be subject to a service charge of $25 per token.
As a means of keeping our database very fresh and full of only active profiles on a daily basis, GreatAupair purges any account that has not been accessed by its creator within 45 days. GreatAupair, however, cannot guarantee the validity or completeness of any information provided to you in any profile.
Once GreatAupair has received membership payment, you are granted full access to either the Family or Aupair contact database, based on your selection. Paid memberships cannot be put on hold and "banked" for use at a later time. If you deactivate your account, your membership will still expire based on the number of consecutive calendar days from the date your membership took effect. If you deactivate or cancel your account prior to the end of your membership period of either 30 or 90 days, GreatAupair does not provide a pro-rated refund. Membership sales are final. Complete Terms of Service are posted here.
If for some reason, you have a technical problem and are not able to sign in and access your account, please check the Help or FAQ sections of this web site. If you need further assistance, you may contact us at support@greataupair.com so that we may help resolve any problem.
Your Membership makes it possible for us to provide you the fastest photo-based aupair site on the web. We offer you the convenience of highly targeted search results with photos, plus unmatched simplicity of navigation and speed. We value your time and your business. If you have a suggestion of how we may better serve you, please send us an email at suggestions@greataupair.com. |
